Tuesday 12 April 2011

New store!!!

We have opened our new store in Riverhead!! There was a lot of last minute rushing around and fine-tuning, but it opened to friendly faces and champagne on Saturday 2nd April. We were so please that so many of our customers were able to pop in and help us welcome in the new store, it was a thoroughly enjoyable day, if not a little manic at times!

I will not lie, there is still some tweaking to do, especially to the back room which we hope to spruce up and hold all of our appointments in. This way customers can have 100% of Dominic's attention off the shop floor, can have a cuppa, some biccies and a chat about their ideas. One thing all of our customers say about us is that they like our informal feel, where they can come in discuss ideas, budgets etc and not feel the pressure to make a decision there and then, instead they are free to go away, have a think and let us know when they are ready how they would like to proceed. We pride ourselves on our friendly relaxed atmosphere and our non-aggressive approach to sales, our view is that you are the customer and therefore need to be 100% with what you are getting, if you are unsure walk away and have a think.




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